About Us
Lohume is an independent online retailer offering women's clothing through our website. Our current selections focus on dresses, including maxi, midi, and mini styles, along with other clothing available in our catalog.
Our Clothing Selection
Product descriptions, available colors, sizes, prices, and other item details are displayed on individual product pages. Please review the information and available options for each item before placing an order.
Styles, size availability, and product selections may change as our catalog is updated.
Order Processing and Delivery
Orders are processed within 1–3 business days after successful payment confirmation. For U.S. standard shipping, estimated transit time is 6–9 business days after the package is handed to the carrier.
Processing and shipping transit are separate periods. Delivery dates are estimates, not guarantees. We offer free standard shipping on all orders shipped within the United States.
International shipping availability, delivery estimates, and charges are displayed at checkout for destinations offered by our store.
Returns and Refunds
Customers may request a return or refund within 30 days after delivery. Standard preference-based returns require unused items in their original condition; customers pay return shipping for these returns. We do not charge a restocking fee.
For damaged, defective, or incorrect items caused by an error on our part, Lohume handles the applicable return shipping arrangements. Please contact us for authorization and return instructions before sending any item back.
For returns requiring the item to be sent back, we process an approved refund within 1–3 business days after receiving and inspecting the returned item. For approved refunds without a physical return, processing takes 1–3 business days after approval. Your payment provider may require additional time to post funds.
Customer Support
For help with products, sizing, orders, deliveries, returns, or refunds, contact us by email or phone. Include your order number when asking about an existing purchase.
Our Shipping Policy, Return & Refund Policy, Payment Policy, Privacy Policy, and Terms of Service provide additional details about purchasing from our store.
Store Information
For assistance, questions about an order, or privacy and return requests, use the contact information below.
Store Name
Lohume
Website
https://www.lohume.com/
Email
hello@lohume.com
Business Address
117 S Colonial Ave, Richmond, VA 23221, United States
Phone
+1 804-355-0060
Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed
Last Updated
November 5, 2026
- Choosing a selection results in a full page refresh.